What is the surface treatment for the outdoor chiminea?
All of our outdoor chiminea finish 600 high-heat paint. temperature resistance of 600 degrees. So don’t worry cracking, peeling or shedding from the grill’s surface.
How can I know production schedule of my order?
Our staff will send you production schedule, production pictures and video to let you know your order production at any time. After finished the order, we will inform you detail loading date.
Can you arrange shipment for me?
Of course, we can book container, custom clearance and arrange shipment for you. We have long-term cooperated shipping agent. They will give you the best price.
How can you ensure chiminea quality for me?
To ensure you receive quality chiminea fire pit, we will inspect every production step when we produce the outdoor chimineas. Also, our QC will do installation testing and burning testing before packing.
Can you tell me the delivery time?
Our standard delivery time is 25-30 days if you order 20ft container. But it will take 30-40 days if peak season. Usually, our customers place order in August to April of next year.
Can you send me more cartons when you loading the goods?
Of course, we can load more cartons for you. So that you could change the carton if have any damaged carton of your goods. But it happens on rare occasions because all our products are well-packaged package.